FAQ

Same Day Turnaround: Same day turnaround must be scheduled in advance.

Drop off and Pick up at a later day: Drop off can be made with a later date for pick up. Please make sure that you communicate your desired pick up date prior to drop off. 

Picking up: If you drop off, we will get in touch with you once your repair(s) are complete. Once your repair(s) are complete, we allow 10 days for pick up. If you do not pick up your inflatable(s) within 10 days, a $20 per day, per unit, storage fee will apply. This fee must be paid prior to pick up.

Estimates: A written estimate will be available once your unit has been reviewed. We will not start repairs to your until until approval has been received. 

Estimate prior to drop off: If you would like to try to get an estimate prior to drop off, you would need to send detailed pictures. Please contact us to find out what specific pictures would need to be sent. We will do our best to provide an estimate based on pictures. However, once the unit is inflated and reviewed, if the pictures did not properly represent the issue, the estimate is subject to change.

Wet inflatables: If you bring a wet inflatable for repair, a fee of $99 will be assessed for drying time. We can not sew wet inflatables.

Payment: We do not accept checks. We offer payment via Zelle, Venmo, CashApp, Debit or Credit Card. There is a 4% processing fee for debit or credit card payments. Payment must be made at pick or prior to pick up. Repaired inflatables will be be released until payment has been received.

If you have any questions, please call Trevor at 864-877-6337 or send an email to htrinflatablerepairs@yahoo.com.